Common questions from B2B stone buyers, answered.

For catalog items, we can usually prepare an initial price range quickly; for customized OEM specifications, our technical team reviews feasibility before confirming pricing. To speed up the process, please share product sketches, target batch volumes, preferred marble or travertine species, packaging details, and your destination port.

Please send the product category, target size, quantity, preferred material, finish, logo or packaging requirements, target market and whether you need samples. Reference photos, drawings or an existing product link help us check feasibility and quote faster.

Minimum order quantities are flexible depending on product dimensions and processing details. To help retail brands and global buyers launch new collections, we offer introductory B2B production runs starting from 100 to 200 units per style (SKU). This setup helps minimize capital lockup and stock risks.

Yes. You can combine product categories such as soap dispensers, trays and vases with different materials such as travertine, black marble or white marble in one shipment. Mixed pallet loading can help improve container use and reduce unit freight cost.

Typically, we request a 30% deposit to initiate factory slot planning and start block selection. The final 70% balance is settled once we share complete inspection photo catalogs and dimensional checks prior to dispatch. Payments are handled via T/T bank transfer, supporting local bank transfers in major currencies including USD, EUR, GBP, etc. to minimize conversion fees.

Yes. As a contract processing factory, we manufacture products based on client-provided technical drawings (CAD/PDF), reference photos or physical samples. We handle block selection, machining, hand polishing, custom logo options and private label packaging after feasibility review.

Marble is often selected for vanity trays and bathroom accessories because of its density, veining and finish stability. Travertine has visible pores and warmer tones, which makes it suitable for candle holders, trays and sculptural objects where natural texture is part of the product direction.

Yes. Custom sizing and edge details are part of our manufacturing scope. Multi-axis CNC milling and water-jet processing can support geometric profiles, hollow cavities and edge details such as chamfers or rounded margins. Final tolerances are confirmed by material, shape, size and approved drawing.

When placing bulk wholesale orders, it is crucial to understand that natural stone cannot be color-matched like pantone plastics. We implement a pre-sorting stage where artisans group products with similar veining profiles into sets to ensure visual cohesion.

Stone products can be sealed before packing when the order specification requires it. For routine care, use a damp microfiber cloth and mild neutral soap, and avoid citrus, vinegar or rough scouring pads. Dining trays and bathroom items should use the sealer and care label confirmed for that program.

Safety packaging is vital for stone products. Depending on product shape and weight, we can use fitted high-density foam, inner boxes, reinforced outer cartons, palletization and ISPM-15 marked wooden crates. Branded retail boxes can be arranged after the protection method is confirmed.

We review each product by shape, edge profile, weight and surface finish before packing. Protection can include foam, inner boxes, reinforced cartons, palletization, wooden crates and drop-test style packing review for fragile decor, bath accessories and gift-set programs.

We provide shipping logistics support under EXW Yunfu, FOB Shenzhen/Guangzhou, CIF destination port, and selected DDP door-to-door conditions based on buyer requirements. We can work with your nominated forwarder or review logistics options through our partners.

Yes. For export programs we can prepare factory price plus selected logistics options after reviewing product weight, carton or crate volume, destination and required service level. Many buyers start with FOB for their forwarder, then request CIF or selected DDP options when they need a clearer landed-cost estimate.

Yes, we support split delivery plans. For multi-store buyers and high-volume retail chains, we structure staggered manufacturing processes and phased cargo dispatches (monthly or quarterly shipouts). This setup helps streamline storage management and cash flow pacing.

We handle claims through photo or video confirmation, packing record review and specification comparison. If a confirmed manufacturing or packing issue caused breakage or out-of-spec goods, we discuss replacement, credit or deduction terms according to the order agreement.